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:: Volume 1, Number 1 (2-2014) ::
JPE 2014, 1(1): 61-71 Back to browse issues page
Total quality management and operational model for the implementation of TQM in organizations
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Abstract The emergence of social organization and development of their more obvious characteristics of a civilization. What quality management is distinct from a traditional management include: Attention to processes rather than organizations.To improve work processes rather than just the output. Reinforce and strengthen the organization and to strengthen communication within and outside the organization to increase customer confidence, reduce unnecessary and costly activity and increase profitability, improve basic shape activities within the quality management system is carried out The participation of all employees in process improvement. Optimization of the system components to optimize system performance against. Establishing a comprehensive quality management system in an organization to create. the conditions to be processing all administrative activities. Executive Search processes are precedents within the system while processes are used to define the potential in employees. The quality management system, ability to meet customers' are needs.

Keywords: Total Quality Management, Practical model, Implementation of Total Quality Management, Customer focus, leadership, Employee participation, Process approach.
Full-Text [PDF 347 kb]   (13 Downloads)    
Type of Study: Research | Subject: مدیریت آموزشی
Received: 2014/08/19 | Accepted: 2014/08/19 | Published: 2014/08/19
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Total quality management and operational model for the implementation of TQM in organizations. JPE. 2014; 1 (1) :61-71
URL: http://jpe.mazums.ac.ir/article-1-34-en.html
Volume 1, Number 1 (2-2014) Back to browse issues page
Journal of Process Engineering

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