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Performance Evaluation based on Balanced Score Card (BSC) to Implement Strategies of Imam Khomini Therapeutic-Educational Center – Sari
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Arassto Goran Orimi *   , Ghasem Abedi , Asghar Nadi Ghara , Ali Morad Haidari Gorji |
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Abstract: (1969 Views) |
Performance evaluation is of special importance for organizations and managers. The goal this study pursues is to evaluate performance based on balanced score card (BSC) model in order to implement the strategies of Sari-based Imam Khominin (p.b.u.h) Therapeutic-Educational Center.
This study is of survey research type where categorized random sampling method has been applied by using assignment appropriate to size technique (Mansourfar, 2006:320).The study statistical community consists of all the personnel working in the mentioned center in the year 2013.The community size is 900 subjects and sample size has been estimated as 270 subjects using Cochran formula. Two documentary and field methods have been employed to collect data. To measure each of the research components, researcher-built questionnaire has been used .The statistical analysis method used has been confirmatory factorial.
Findings: Analyzing the hypotheses indicated that a direct relationship exists between implementing BSC of the factors related to (learning, innovation& competency), (financial aspects), (the internal process S) and organizational performance. But there is no relationship between implementing the factor (customer satisfaction) with performance .The general results suggest that implementing BSC model is directly related to organizational performance. |
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| Keywords: Internal process, Competency & Innovation, Finance, Organizational performance. |
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Full-Text [PDF 996 kb]
(1400 Downloads)
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Type of Study: Applicable |
Subject:
مدیریت آموزشی
Received: 2013/08/11 | Accepted: 2014/02/12 | Published: 2016/06/21
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